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Configure an AI chat widget

Connect an agent, adjust the visitor experience, and copy the install snippet.

Each AI chat widget uses one AI Chat Agent. The agent must be enabled and have published knowledge before it can answer visitors.

Create and connect

Open Widgets in the app and create a widget. Select the agent whose knowledge should answer visitors on this site. You can use one agent with more than one widget, but each widget connects to only one agent.

Adjust the appearance

Use the widget editor to set its position, colors, launcher label, business name, logo, font, and theme. Review changes in the preview, then save them. The customization guide explains the available controls.

Install and update

Choose Add to your site to get the snippet for the widget’s public ID. Saved settings and published agent knowledge can update without replacing that snippet. The public ID is an identifier, not a secret. A visitor should never receive private account or billing data through the widget.

The widget is intended to stay isolated from the host page. If Eversolve cannot load, the rest of your site should remain usable.

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